I want to return my phone or accessories

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I want to return my phone or accessories

If you need to return your phone, please follow these three steps:

To request an RMA number, please call 888-378-8091. to request an RMA (Return Merchandise Authorization) number.
Call your wireless service provider and deactivate your account. YOU MUST DO THIS TO RECEIVE A REFUND.
Send everything you received in the shipment (phone, manual, charger, battery, even the original box) back to us.

You must do all of these steps to receive proper credit and avoid unnecessary fees, both from us and from your wireless service provider. If you do not deactivate your phone with the wireless service provider, you may be charged your monthly service fee in addition to an early termination fee.